Burnley Tickets

[Hasta]

Postal application is exactly what I'll be doing next time. Unfortunately I didn't realise how big the problem would be till yesterday afternoon.

Still, we live and learn.

[RevidgeBlue]

Just got back from the ground, big queue but moving quite quickly.

One hour wait.

[Scotty]

  bellamy11 said:

The cup ticket scheme isn't a con. If you don't take it then you have to get tickets the old fashioned way. There wouldn't be any complaints about this if we hadn't drawn Burnley. People's agendas when they complain shine through.

But we have drawn Burnley and consequently demand for tickets is high. The complaints were that the club weren't doing enough to allow fans to get the tickets, something the club have obviously recognised and have now extended the ticket office opening hours in an attempt to cope.

As has been pointed out several times, the home cup ticket scheme is not appropriate for everyone, whether the reason be cost or simply that people don't know in the summer whether they'll be able to make the games.

[blue phil]

Is there a limit to how many tickets a season ticket holder can buy before the Friday deadline - eg , 4 per ticket ? I'm just wondering how many will be left by Saturday ....

[cravenblue]

spoke to a dingle at work after lunch. they have only 900 left

[Paul]

phil as far as I can make out it is one per ST. However if you also have a history of buying extra tickets you can use that as well.

[streakyb]

  Hasta said:

Postal application is exactly what I'll be doing next time. Unfortunately I didn't realise how big the problem would be till yesterday afternoon.

Still, we live and learn.

Wouldnt trust a postal application for something as important as this.

You are screw£d if it gets lost in the post. I have had to many things get lost in the post, including season ticket applications (this year both my season ticket pack and then my completed application got lost).

[RevidgeBlue]

That doesn't seem to be correct Paul. I think you were given duff info by the steward.

I managed a ticket for a friend who is a S/T holder plus one extra (three tickets in total) with no problem.

It seems I could possibly have got yours for you as well. Sorry!

[Ste B]

No, but you can either send your postal application recorded delivery, or just hand it in at the ticket office before the official on sale. Never let me down when I've used that method.

[blue phil]

Thanks everyone . Only sent my postal application off today . Getting slightly worried......

[Dan Furness]

Definately looking a sell out now they have nearly sold out

Come on lads lets fill Ewood

[roversWASmylife]

I was on the phone this morning for just under an hour and a half.

More than a relief than anything as I was in a rush to get somewhere.

I've got them and that's all that matter, I'm not complaining about the phone lines, I was on and I could tell that the club have made an effort in trying to make the service quicker.

[Dan Furness]

Im sweating it out day after day till payday.

if it sells out before payday, I will not be happy.

Looks good so far....

[Lee]

  dan_mark_furness said:

Definately looking a sell out now they have nearly sold out

Come on lads lets fill Ewood

I don't know what has led you to come to that conclusion, but it certainly isn't the case at this time.

[Blackpool_Rover]

this is killing me, 70 minutes, now at number 7!!!!!!!!!!!!! come on!!!!!

[Paul]

  RevidgeBlue said:

That doesn't seem to be correct Paul. I think you were It seems I could possibly have got yours for you as well. Sorry!

Never mind Rev. I went back after I'd been into town - still had to wait for an hour or so. Good offer though, cheers.

[Tris]

The hill trolls only have 500 left. On sale at the ticket window at 9.15 and on the phones at 9.30 tomorrow morning.

[bellamy11]

  Scotty said:

  bellamy11 said:

The cup ticket scheme isn't a con. If you don't take it then you have to get tickets the old fashioned way. There wouldn't be any complaints about this if we hadn't drawn Burnley. People's agendas when they complain shine through.

But we have drawn Burnley and consequently demand for tickets is high. The complaints were that the club weren't doing enough to allow fans to get the tickets, something the club have obviously recognised and have now extended the ticket office opening hours in an attempt to cope.

As has been pointed out several times, the home cup ticket scheme is not appropriate for everyone, whether the reason be cost or simply that people don't know in the summer whether they'll be able to make the games.

I'm not entirely sure how much more the club could have done in the situation. I have absolutely no clue in regards to ticketing schemes and strategies, therefore a lot of this is speculation.

Now, when the draw was made, Blackburn should have been anticipating a replay. This means organising security and the likes. It also means that a ticket allocation strategy should have been made. However, there are only, what, ten days in between the two games?

With the number of season ticket holders willing to go to this one, it possibly (probably?) wouldn't have been enough to set aside a day or two for them just to renew their own seats. Therefore they've just had to let the stampede come at the same time, and set a reasonable deadline to renew.

I don't know much regarding the staffing on the phones or at the windows because I wasn't the one who bought the tickets. If they were understaffed then this is the fault of the club. Drafting people in at short notice may well be difficult. I'm not sure how many tickets can physically be processed/printed at the same time anyway so how quickly the queues move will be limited anyway.

People are complaining that they are finding it hard to get through and claim their own seats. This is the risk they have run by not buying into the cup scheme. Yes, it's hard to plan ahead for cup games because you have no idea where and when they will be, but that's the risk nevertheless. It seems to me that people are complaining that it isn't a foregone conclusion that they'll get their own seats whenever they feel like ringing up/going down. Yet if the club automatically gave them a ticket to a less glamorous tie then they'd feel pressured to go down and angry at the club too.

If you haven't used the cup scheme then it's only right that you pay your dues in the line. I queued for six hours for Cardiff, and whilst it wasn't a joy, it was something that had to be done and there were little complaints from me. People here are moaning that it isn't put on a plate for them when a big game finally comes along, and this seems like a situation from which the club cannot win.

[Tris]

And according to <<this>>, the arrangements for the possible Leicester game are already in place (should we go through).

[BRFC4EVA]

If Leicester bring 7k should we go through i would be very impressed to see 7K LCFC fans at our place. Seems odd that they havent been allocated the full cricket field stand at the dingledome

[Scotty]

But I'll say again, if we don't sell out because people can't get tickets then the club need to ask themselves whether they've done all they can to sell them. The club cannot afford to put people off attending Ewood - even if it is for a one-off game.

[Ianrally]

  StroppyMoppy said:

Just a quick question - has anybody who ordered their tickets on TUesday when the systems were down actually recieved them yet? or heard when they should be coming?

I went down to Ewood on Tuesday after work when commputors went down.

Tickets arrived in post as promised to-day. 11:00am at a guess but I was at work when postie calls.

Can't wait till dingle time

[percy]

Finally got my ticket this morning - was starting to panic, though !

I'm not on any of the cup/away games ticket schemes, because it's not always possible to change my work commitments, so it's been plenty of waiting on the phone for me recently, but I knew before the start of the seaon, I'd have to queue up for any big cup games. We all did. After Bournemouth at home, I didn't think I'd be having problems this season.....

Waited on the phone queue from 08:50 this morning and was still 30th in line. It only took 12 mins to get to an operator though, they were very fast this morning in clearing the back log. Have to agree with roversismylife, there was a definite improvement in the response speeds. I'd previously spent Mon & Tues ringing every hour or so only to find 40 - 50+ queues which I couldn't join whilst still being at work (my manger's still not had his bill for last week's 45min wait yet !).

Hope everyone can get their hands on the tickets they need - looking forward to seeing Ewood packed to the rafters! It's a shame that some are using personal disappointment in this rare case as a reason to slate a ticket office which is by and large very helpful and efficient.

[SIMON GARNERS 194]

Lee can you give us some idea of numbers sold to date?,the queues and phone lines have been non-stop for 3 days now but...................... ''tickets are still available in all home areas'' according to official site?

Edited February 24, 2005 by SIMON GARNERS 194

[mjs]

  blue phil said:

Thanks everyone . Only sent my postal application off today . Getting slightly worried......

Snap - it was last resort as there was no way I could wait for over an hour on the phone whilst at work, and not being able to get the time off either to go to the ground.

Hope the Royal Mail are up to it bruv!

I think the club deserve a massive pat on the back for realising the problems people have been having and reacting accordingly.

Edited February 24, 2005 by mjs