jonv Posted August 22, 2012 Posted August 22, 2012 I've just placed an international order through One Rovers and received an e-mail from the mail order department saying that my payment address and postal address are different and thus cannot be processed. They say to get in contact within 7 days but no one will pick up the phone and I've e-mailed without a response. Anyone else had the same experience?
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Jammy Posted August 22, 2012 Posted August 22, 2012 Good luck, I was mis-charged last year due to a fault on the website, I had one response saying it was being investigated, then heard nothing. And nothing to the 5 follow up e-mails i've sent. I now refuse to buy anything from the rovers store this included last seasons and this seasons shirts, various christmas/birthday presents that have previously been purchased. This also applies to the rest of my family. This is not the way a business should be run.
Guest Rovers4Good Posted August 22, 2012 Posted August 22, 2012 It's probably been shifted to India and madam is manning the operations. LOL
jonv Posted September 3, 2012 Author Posted September 3, 2012 An update to this - The Rovers Store got in contact a few hours later and shipped the shirt that afternoon. Shirt has just arrived and very happy!
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