Iceman Posted August 6, 2015 Posted August 6, 2015 I'm going to ask it on here also now, but who is the person who is behind the @onerovers account? I have an idea, and if it is that person, then I know why I never get a response. Because I've asked a few questions re the online store and purchases etc, and got no reply back. I contacted the online store directly , and got no reply back, hence going via twitter. So what's up with that?
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Backroom DE. Posted August 6, 2015 Backroom Posted August 6, 2015 Sounds like things are running as normal to be honest. They're just doing as the owners would do.
Iceman Posted August 6, 2015 Author Posted August 6, 2015 Okay if its Lindsay then not her I'm thinking about. But not great, as they only reply to whoever they feel like it
Iceman Posted August 6, 2015 Author Posted August 6, 2015 Lol something like that Plastics. I'm just asking, because I never get a reply off the twitter account.
Baz Posted August 6, 2015 Posted August 6, 2015 Myers and the marketing team used to run it, presumably its just shared between the marketing team at the moment.
scotchrover Posted August 6, 2015 Posted August 6, 2015 Is your account private? If it is, your tweets cannot be seen by anyone who doesn't follow you.
Iceman Posted August 6, 2015 Author Posted August 6, 2015 Is your account private? If it is, your tweets cannot be seen by anyone who doesn't follow you.It is set to private now. But prior to that, I had no response. I'm not sure why I got no email reply from the online store though, which is why I turned to twitter.
adsfortheblues Posted August 6, 2015 Posted August 6, 2015 I'm going to ask it on here also now, but who is the person who is behind the @onerovers account? I have an idea, and if it is that person, then I know why I never get a response. Because I've asked a few questions re the online store and purchases etc, and got no reply back. I contacted the online store directly , and got no reply back, hence going via twitter. So what's up with that? I would love to know who it is as they are completely useless! - And whoever it is has a very smart ass attitude, no customer service skills at all.
chris_h Posted August 8, 2015 Posted August 8, 2015 I would love to know who it is as they are completely useless! - And whoever it is has a very smart ass attitude, no customer service skills at all. That seems reflective of my last experience in the Rovers Store(or whatever it's called) I'm afraid. Snotty, can't be bothered attitude from very young staff with no idea about customer service. This seems to be an aspect of the club that has declined in quality over the last 5 years and is showing no sign of bottoming out at present.
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