iFollow Thread

[old darwen blue]

I'm in the UK and tried to listen to the match commentary on iPad. It wouldn't work and checking my subscription details nothing came up. I understood that as I had already subscribed to player hd and paid up until January 2018 it would just be swapped over but quite clearly not. I've e mailed them but apart from confirmation e mail to show they've received mine I've had no reply yet. I'm not happy. 

[Give 'Em the Axe]

Yeah, it was fine for me. No troubles streaming or anything else. I reckon I'll bite for the season pass.

[The Gull]

2 hours ago, old darwen blue said:

I'm in the UK and tried to listen to the match commentary on iPad. It wouldn't work and checking my subscription details nothing came up. I understood that as I had already subscribed to player hd and paid up until January 2018 it would just be swapped over but quite clearly not. I've e mailed them but apart from confirmation e mail to show they've received mine I've had no reply yet. I'm not happy. 

I believe you are supposed to get a refund via where ever you paid for it from in the first place, I can't confirm this myself as hadn't subscribed previously but a few have mentioned this

[philipl]

OK from what I am reading, the service worked OK.

Never expected to have second thoughts about whether I would want to watch the football though...

 

[perthblue02]

Regarding refunds from the player HD subscriptions, it seems that overseas supporters had their subscriptions cancelled and refunds issued (or not)  UK and Ireland based subscribers should have had their subscription transferred to the new ifollow

Overseas FAQ    UK And Ireland FAQ     Request address for refunds / contact email address in those links.  It does seem that if you subscribed via paypal to the player HD service  for 12 months at the beginning of last season the refunds were not processed because of Paypal's limit on refund times and the EFL contacted by email (mine was in the spam folder) regarding getting a refund

@Phil T  Laptop (windows)  version worked fine had to switch to it at half time , hdmi  cable attached to tv works well, looking around a few other football forums it seems hdmi and airplay is disabled on Apple products running the service?

Edited August 6, 2017 by perthblue02

[chickendippers123]

How do you sign up and get it working so you can stream the matches if you're living in the U.K.? Do you need a VPN when signing up? Do you pay via PayPal?

[chickendippers123]

15 hours ago, BigBar said:

I did pal....

How did you pay via PayPal? Through the desktop site or the app?

[jw_]

What happened to the full match replay that was supposed to be available ( for o/seas fans on full subscription)  the day after the match, yes I did watch it live but wanted to see if the replay was better quality than the stream.

[J*B]

Download a VPN. Make an iFollow account using VPN (Australia works well). Make payment on credit card via PayPal. 

Sign into iFollow using VPN. Load game. Once streaming switch off VPN. 

[perthblue02]

3 minutes ago, Phil T said:

Thanks for the info @perthblue02. I've got in touch with iFollow, so I'll see what they say.

I don't think I paid by PayPal, but my billing address is still in the UK, so that could be why they didn't cancel my original subscription.

When I logged into iFollow on the laptop yesterday, I couldn't find a link to the match, only "Latest Videos" with the Harry Chapman interview as the last thing available. Maybe I was looking in the wrong place. Will try again next time.

Yes it was hard to find, way i found it was -  log in , then go to Matches > first team fixtures and results (top menu), alongside the various fixtures there is a watch on Ifollow / listen on ifollow link, just clicked on the watch link , the match page opened with video

Edited August 6, 2017 by perthblue02

[chickendippers123]

39 minutes ago, J*B said:

Download a VPN. Make an iFollow account using VPN (Australia works well). Make payment on credit card via PayPal. 

Sign into iFollow using VPN. Load game. Once streaming switch off VPN. 

Thanks. All through the APP or desktop site? Do they have a PayPal link when you go to pay?

[magicalmortensleftpeg]

49 minutes ago, jw_ said:

What happened to the full match replay that was supposed to be available ( for o/seas fans on full subscription)  the day after the match, yes I did watch it live but wanted to see if the replay was better quality than the stream.

Go to the results screen and the full match replay is there. No comms though.

[J*B]

55 minutes ago, chickendippers123 said:

Thanks. All through the APP or desktop site? Do they have a PayPal link when you go to pay?

All desktop don't do any via the app. 

[chickendippers123]

I go to register for a season pass and it asks for my card details. No PayPal link. I am using a VPN. How can I pay through PayPal? Thanks

[Blueandwhitemike]

10 hours ago, jw_ said:

What happened to the full match replay that was supposed to be available ( for o/seas fans on full subscription)  the day after the match, yes I did watch it live but wanted to see if the replay was better quality than the stream.

You can access it through matches the first team results.

Same as live, mo commentary or anything different so worse than the old player.

Also makes it much harder to not see the result as through desktop at least the status bar has little footballs showing when a goal is scored.

Am I the only person who sometimes will watch the game the nest day having avoided seeing the result (which is getting much easier the worse we get  ) ?

 

Although it is great to be able to see matches live and the stream was fine (I was in Ireland with Astrill vpn set to Netherlands) no commentary even on the replay (which you have to wait almost 20 hours for) is poor.  It's not a cheap service but am I being greedy?

[chickendippers123]

8 hours ago, J*B said:

All desktop don't do any via the app. 

I can't find a paypal link?

[perthblue02]

7 minutes ago, chickendippers123 said:

I go to register for a season pass and it asks for my card details. No PayPal link. I am using a VPN. How can I pay through PayPal? Thanks

Clear your browser cache, and use a NZ ip or one of the others mentioned on previous posts (HK is one), do it from the ifollow link on the desktop version of the rovers site. For some reason Au and some other countries do not show the paypal option sometimes

 

Edited August 6, 2017 by perthblue02

[chickendippers123]

Will the Coventry game be shown on ifollow?

[perthblue02]

22 minutes ago, Blueandwhitemike said:

You can access it through matches the first team results.

Same as live, mo commentary or anything different so worse than the old player.

Also makes it much harder to not see the result as through desktop at least the status bar has little footballs showing when a goal is scored.

Am I the only person who sometimes will watch the game the nest day having avoided seeing the result (which is getting much easier the worse we get  ) ?

 

Although it is great to be able to see matches live and the stream was fine (I was in Ireland with Astrill vpn set to Netherlands) no commentary even on the replay (which you have to wait almost 20 hours for) is poor.  It's not a cheap service but am I being greedy?

Did not see the following myself just read it on another forum, but during a live video stream  of a match there was an option on audio for home /away/ crowd or something like that. Apparently only the crowd one worked, but it may be something they will be adding, but read elsewhere it is at the clubs discretion to add audio to the video feed.

Also read somewhere that adding the audio to the video is the club's responsibility, so who knows?

 

Edited August 6, 2017 by perthblue02

[jw_]

12 hours ago, magicalmortensleftpeg said:

Go to the results screen and the full match replay is there. No comms though.

On my results screen it shows a picture of previous match with the score and a written match report no video, and I'm subscribed for the full season.

Ok now I've found it , did'nt  scroll down far enough.

 

Edited August 7, 2017 by jw_

[Fraserkirky]

1 hour ago, chickendippers123 said:

Will the Coventry game be shown on ifollow?

My understandings is that if it's not on tv then we get it. 

[AmericanRover12]

the rovers site says the cup game will be available on ifollow

[USABlue]

Overall, I found the site difficult to navigate on anything other than my Galaxy.  Could not get desktop to run it.  Clicked the links but could get nothing other than another sign in page and a video ad for I follow.

On the phone video started out great for 10 or so mins then started to get stop start and hazy/pixelated, that's wjy I tried to move to the desktop.  No luck back to phone for last 20 mins and video worked pretty much flawlessly. 

Verdict, for me well worth the price.of admission, truth be told I'd probanly pat twice that I did miss the Radio Rovers.blokes though, never thought I'd say that.

[Eddie]

Worked fine for me. Obviously not great when it's a single-camera affair, a bit dizzying at times, but it isn't bad. 

If that is the minimum standard I'll be happy with the service for 130 euros. 

[chickendippers123]

At he bottom of the EFL broadcast schedule, (which is found on the ifollow link) it says no Caraboa cup matches to be shown.

 

A chat with the online assistant also confirmed this. Only league games

Edited August 7, 2017 by chickendippers123