Cambridge Ticketing Fiasco

[Upside Down]

  On 07/01/2024 at 16:50, tomphil said:

But they had to retract the digi ticket only 24 hrs before the game in order to reach 6k home fans by allowing regular physical ticket buyers to just roll up as normal.

Like the previous idiocy with the BBE they probably lost a thousand punters so over the two games thousands of pounds have been lost in an attempt to save a few hundred. And yes it was an attempt at experimenting for future digital tickets only for every game which men in suits will be all over if they think they can do it all that way and then leave it to an AI system and get rid of wage earners.

So just like everything else unless people stand up to it and say no and give them no choice but to not remove choices there'll be jobs lost and all customer service will be through chatbots.  Of course it'll all be hidden neatly behind saving the planet whilst the systems to run these things will cost an arm and leg to install and that will have to be paid for somehow.

And it won't all run on fresh air either.

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The whole situation in a nut shell. Or case if you prefer.

[Ben-2000]

They've now made Wrexham do digital only tickets for their fans 😂

[Rogerb]

  On 16/01/2024 at 12:47, Ben-2000 said:

They've now made Wrexham do digital only tickets for their fans 😂

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I did read on the Wrexham forum that they had been told the upper tier would not be available due to cost of opening. Digital only a way of reducing demand.

[wilsdenrover]

  On 16/01/2024 at 13:54, Rogerb said:

I did read on the Wrexham forum that they had been told the upper tier would not be available due to cost of opening. Digital only a way of reducing demand.

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They’ve been given the whole Darwen End.

[arbitro]

  On 16/01/2024 at 13:54, Rogerb said:

I did read on the Wrexham forum that they had been told the upper tier would not be available due to cost of opening. Digital only a way of reducing demand.

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I have just been told they only have two admin staff hence the online only. I said to the person who told me that was one of the reasons behind the aborted Digital Day when, if successful they could operate with less staff.

[rigger]

  On 16/01/2024 at 13:54, Rogerb said:

I did read on the Wrexham forum that they had been told the upper tier would not be available due to cost of opening. Digital only a way of reducing demand.

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Having a Monday evening kick-off will be a sufficient way of reducing ticket demand.

[levi]

  On 16/01/2024 at 12:47, Ben-2000 said:

They've now made Wrexham do digital only tickets for their fans 😂

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Are they crying like little girls or are they happy to move with the times🫣

[wilsdenrover]

  On 16/01/2024 at 18:26, levi said:

Are they crying like little girls or are they happy to move with the times🫣

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I imagine their owners/management have built up more good will than ours.

[Mattyblue]

‘Stop crying like little girls and get with the times’.

Snappy slogan that - get in touch with the Head of Consumer, sure he’d love to use it on the next digital day.

Edited January 16, 2024 by Mattyblue