Fans Forum/Roverstore/Commercial Chat

[BlueNWhiteArmy]

2 hours ago, Mattyblue said:

Shut the shop completely then.

Are you using the shop every Monday?

[Mattyblue]

I don’t use it any day, so let’s shut it.

[BlueNWhiteArmy]

So because you're not using it, it's to be closed for good. Ohhhhkay......

[wilsdenrover]

8 hours ago, BlueNWhiteArmy said:

Alot gets ordered online which doesn't necessarily need the shop being open

But the reordered kit is in store purchase only.

Edited December 13 by wilsdenrover

[Mattyblue]

You don’t use it on a Monday so you are happy for it to be closed then, I don’t use it on a Tuesday so why can’t it be closed then too?

Edited December 13 by Mattyblue

[wilsdenrover]

Whilst I’m whinging 😄…

The overuse of ‘unprecedented’ annoys me in general.

I’d be staggered if we’re selling more kits now than we did when (for example)  we were champions of England. 

[Mattyblue]

Come on now, this is BRFC Newco founded in 2010.

Edited December 13 by Mattyblue

[blackburn bhoy]

It’s shocking tho that the kit has been restocked but can’t order it online,I was hoping to get the third shirt for my teenage son when I received the email but can’t due to living in Scotland, clearly not thought of every fan 

[K-Hod]

29 minutes ago, BlueNWhiteArmy said:

So because you're not using it, it's to be closed for good. Ohhhhkay......

Think your sarcasm detector is broken, chief.

[chaddyrovers]

9 hours ago, JHRover said:

So will the club shop also be shut on Monday 23rd December (traditionally the busiest day of the year for shops).

Should be open. Deffo. Personally the shop on the day shouldn't on the 23rd December. 

I didn't know that's the busiest day of the year for shops but I guess last minute buys cos online orders haven't come or this extra present or 2

[BlueNWhiteArmy]

20 minutes ago, K-Hod said:

Think your sarcasm detector is broken, chief.

Working perfectly fine chief

[chaddyrovers]

1 hour ago, BlueNWhiteArmy said:

Are you using the shop every Monday?

I used to go down on Monday to buy items or a present for Family member or friend. Maybe once a month. Yes I understand the club decision from their position but I dont why the club shop couldn't be open 12-4 on Monday. 

[Mattyblue]

End of the day this is a club sitting in a play off place to reach one of the biggest, most high profile competitions in world sport yet those that run it can’t be arsed opening its shop on a working day.

A bunch of wage stealing clowns who have no business being anywhere near Blackburn Rovers.

[JHRover]

From what I gather even though the shop is closed on a Monday we are still employing people to work in the shop, where they sort out stock and online orders, but the doors are locked and people cannot walk in and buy anything.

Likewise I've been told that the Blues Bar is no longer open to the paying public, but continues to operate for the benefit of staff to get their lunch.

Plenty of people, family members of mine included, have made a decision on a weekend, maybe after watching us win on the Saturday and making a decision to go to the next game off the back of a good performance or a few drinks with mates on the Saturday night and making a decision to go on a Tuesday / Wednesday.

So they pop down to the shop on a Monday to grab some tickets and whilst there might see something in the shop that takes their fancy or might be a good option for someone as a Christmas present. Whilst there they might notice the Blues Bar open and want to grab something to eat or a coffee.

Last I heard we needed every penny we can get and yet we are essentially telling people turning up at the shop to get lost and take their cash with them, even though we've still got people inside the shop being paid.

Blackburn Rovers 2024 - almost unbelievable until you remember who owns it and who is labelled CEO.

It's hard not to believe that they just want the whole operation shutting down to a part time enterprise. Odd when the first think slippery Steve spoke about when he arrived was making Ewood a place for people to go all year round. Funny way of going about it.

 

[Mattyblue]

Pesky bugger that Eustsce winning all these matches.

[chaddyrovers]

5 minutes ago, Mattyblue said:

End of the day this is a club sitting in a play off place to reach one of the biggest, most high profile competitions in world sport yet those that run it can’t be arsed opening its shop on a working day.

A bunch of wage stealing clowns who have no business being anywhere near Blackburn Rovers.

Cos Waggott and Pasha are just looking footfall and overall cost of opening, energy cost, staff, etc

[chaddyrovers]

55 minutes ago, JHRover said:

From what I gather even though the shop is closed on a Monday we are still employing people to work in the shop, where they sort out stock and online orders, but the doors are locked and people cannot walk in and buy anything.

Likewise I've been told that the Blues Bar is no longer open to the paying public, but continues to operate for the benefit of staff to get their lunch.

Plenty of people, family members of mine included, have made a decision on a weekend, maybe after watching us win on the Saturday and making a decision to go to the next game off the back of a good performance or a few drinks with mates on the Saturday night and making a decision to go on a Tuesday / Wednesday.

So they pop down to the shop on a Monday to grab some tickets and whilst there might see something in the shop that takes their fancy or might be a good option for someone as a Christmas present. Whilst there they might notice the Blues Bar open and want to grab something to eat or a coffee.

Last I heard we needed every penny we can get and yet we are essentially telling people turning up at the shop to get lost and take their cash with them, even though we've still got people inside the shop being paid.

Blackburn Rovers 2024 - almost unbelievable until you remember who owns it and who is labelled CEO.

It's hard not to believe that they just want the whole operation shutting down to a part time enterprise. Odd when the first think slippery Steve spoke about when he arrived was making Ewood a place for people to go all year round. Funny way of going about it.

 

Cos they will say cost outlay and footfall doesn't wanted the club shop being open or Blues Bar during the day cos its losing the club money not a profit. 

Over Christmas Rovers from the 20th December should be opening Blues Bar attracting families out for meals or family event. Santa events and meal for Children, etc

Edited December 13 by chaddyrovers

[JHRover]

Again they are taking the easy route though Chaddy.

Here's a radical idea - why not try to INCREASE footfall? The problem is the word TRY - there's no chance of that happening with this lazy regime.

They said that having a town centre shop wasn't justified so they got rid of that.

They said that having home fans in the Darwen End and Blackburn Upper wasn't justified and shut those.

They said having a matchday programme wasn't justified and got rid of that. Rovervision and Radio Rovers went too.

They said having 2 separate sites at Brockhall wasn't justified and tried their best to bulldoze one of those only not that easy when dealing with major planning requirements.

Each and every time it is downsize, downscale, cut, reduce, hollow out, devalue, diminish. Easy option.

But each and every time the outcome is a further degradation of Blackburn Rovers as a proud institution that once represented excellence and ambition.

Each time it becomes harder and less attractive for people to engage with the club. Harder to buy tickets, harder to go to games, less incentive to do so, worse atmosphere at games.

I've pointed out before that we can continue on this never ending cycle of downgrading until there is nothing left. We can shut half of Ewood, Riverside will be the next one, because it saves on cost. We can mothball other facilities and congratulate ourselves on a minimal saving whilst still somehow losing £15 million a year.

What you will eventually end up with, and we aren't that far off it now in my view, is a husk and shell of a football club that is failing on delivering for its fans, instead just existing in a zombie like state every year.

As I've explained above, from what I understand we are still employing staff to work in the club shop and in the Blues kitchen on Mondays, doing other jobs like sorting online orders and tickets, we've just got the doors locked so the public can't wander in and buy things off the street. So I'm not sure what saving we are actually making there. It will be minimal I suspect and that's assuming that we aren't losing money by turning people away from the shop. It assumes all those people will happily head home and buy online instead, I suspect some can't or won't do this and sales will be lost.

 

[K-Hod]

52 minutes ago, chaddyrovers said:

Cos Waggott and Pasha are just looking footfall and overall cost of opening, energy cost, staff, etc

No kidding, but they aren't making any more effort than the absolute bare minimum.

As JH says, there are always efforts to reduce costs, never any to increase revenue.

The club and its fanbase deserve better.

[tomphil]

1 hour ago, chaddyrovers said:

Cos Waggott and Pasha are just looking footfall and overall cost of opening, energy cost, staff, etc

One of them spends half his time jetting back to India and god knows where else whilst the other is allegedly mainly based in a leafy suburb down south and the golf course.

Really is no wonder the rest of the club is set on becoming a part time operation.

We need a real leader.

[arbitro]

3 hours ago, JHRover said:

Again they are taking the easy route though Chaddy.

Here's a radical idea - why not try to INCREASE footfall? The problem is the word TRY - there's no chance of that happening with this lazy regime.

They said that having a town centre shop wasn't justified so they got rid of that.

They said that having home fans in the Darwen End and Blackburn Upper wasn't justified and shut those.

They said having a matchday programme wasn't justified and got rid of that. Rovervision and Radio Rovers went too.

They said having 2 separate sites at Brockhall wasn't justified and tried their best to bulldoze one of those only not that easy when dealing with major planning requirements.

Each and every time it is downsize, downscale, cut, reduce, hollow out, devalue, diminish. Easy option.

But each and every time the outcome is a further degradation of Blackburn Rovers as a proud institution that once represented excellence and ambition.

Each time it becomes harder and less attractive for people to engage with the club. Harder to buy tickets, harder to go to games, less incentive to do so, worse atmosphere at games.

I've pointed out before that we can continue on this never ending cycle of downgrading until there is nothing left. We can shut half of Ewood, Riverside will be the next one, because it saves on cost. We can mothball other facilities and congratulate ourselves on a minimal saving whilst still somehow losing £15 million a year.

What you will eventually end up with, and we aren't that far off it now in my view, is a husk and shell of a football club that is failing on delivering for its fans, instead just existing in a zombie like state every year.

As I've explained above, from what I understand we are still employing staff to work in the club shop and in the Blues kitchen on Mondays, doing other jobs like sorting online orders and tickets, we've just got the doors locked so the public can't wander in and buy things off the street. So I'm not sure what saving we are actually making there. It will be minimal I suspect and that's assuming that we aren't losing money by turning people away from the shop. It assumes all those people will happily head home and buy online instead, I suspect some can't or won't do this and sales will be lost.

 

This online nonsense is more labour intensive for the staff. The order has to be received and printed off, picked manually by one of the staff and packaged to a good standard before being cranked ready for despatch. In my world this takes more time than someone walking into the shop, perusing and taking it to the counter to pay for it. There is one job for the shop staff to do when dealing with walk ins. And whilst in the shop the customer might buy something else too.

It's a crazy business decision and I'm yet to see the logic behind it.

[chaddyrovers]

8 hours ago, K-Hod said:

No kidding, but they aren't making any more effort than the absolute bare minimum.

As JH says, there are always efforts to reduce costs, never any to increase revenue.

The club and its fanbase deserve better.

I agree with JH here and Rovers should be making effort especially over the Christmas period with kids off and parents having time off aswell

5 hours ago, arbitro said:

This online nonsense is more labour intensive for the staff. The order has to be received and printed off, picked manually by one of the staff and packaged to a good standard before being cranked ready for despatch. In my world this takes more time than someone walking into the shop, perusing and taking it to the counter to pay for it. There is one job for the shop staff to do when dealing with walk ins. And whilst in the shop the customer might buy something else too.

It's a crazy business decision and I'm yet to see the logic behind it.

You probably using one/two staff members dealing with online orders/tickets maximum. I suspect online orders go to maximum 50 a day with around three/four hours work. Barcode logistics delivery the Rovers online sales order. 

[DeeCee]

They probably don't put the till trays in on Mondays 😕 

[chaddyrovers]

10 hours ago, JHRover said:

Again they are taking the easy route though Chaddy.

Here's a radical idea - why not try to INCREASE footfall? The problem is the word TRY - there's no chance of that happening with this lazy regime.

Agreed. I supported lower ST prices then lower match prices but also more club events like fun day for children over Christmas. I know that Rovers have hosted Comic con a couple of times in the last 2 years or Comedy nights which are good events and bring revenue in. Hosting Q and A with players or former players in Blues Bar or in corporate areas. 

10 hours ago, JHRover said:

They said that having a town centre shop wasn't justified so they got rid of that.

I would imagine that had alot to renting the building and everything to do that. 

10 hours ago, JHRover said:

They said having 2 separate sites at Brockhall wasn't justified and tried their best to bulldoze one of those only not that easy when dealing with major planning requirements.

Stupid plan unless you were moving to a new site where its going to enhance the training ground and be bigger site. Their plan wasn't. The plan never made sense and also where in the Blackburn with Darwen area or Ribble Valley can you moved to new improved site cos you can't. Sticking to our sites at Brockhall is the best for the club and the future 

10 hours ago, JHRover said:

Each time it becomes harder and less attractive for people to engage with the club. Harder to buy tickets, harder to go to games, less incentive to do so, worse atmosphere at games.

The online order for tickets is simple and quick for people who are technology savvy people but what about others who just want to go and get a ticket has normal as before like older people. So having someone in the club shop would be useful for this reason. 

I would say the atmosphere is decent enough at the minute but winning and performing well will always help this. 

Games over Christmas and The Burnley game look good in terms of attending games. 

 

10 hours ago, JHRover said:

I've pointed out before that we can continue on this never ending cycle of downgrading until there is nothing left. We can shut half of Ewood, Riverside will be the next one, because it saves on cost. We can mothball other facilities and congratulate ourselves on a minimal saving whilst still somehow losing £15 million a year.

I would have like to see the Riverside stand be re-developed for 4,000 seats and have disabled facilities for 

 

10 hours ago, JHRover said:

As I've explained above, from what I understand we are still employing staff to work in the club shop and in the Blues kitchen on Mondays, doing other jobs like sorting online orders and tickets, we've just got the doors locked so the public can't wander in and buy things off the street. So I'm not sure what saving we are actually making there. It will be minimal I suspect and that's assuming that we aren't losing money by turning people away from the shop. It assumes all those people will happily head home and buy online instead, I suspect some can't or won't do this and sales will be lost.

We are using one/two staff members dealing with online orders/tickets maximum. I suspect online orders from the club shop go to maximum 50 a day with around three/four hours work. Barcode logistics delivery the Rovers online sales order. Maybe higher orders at Christmas time. 

[Upside Down]

14 hours ago, arbitro said:

This online nonsense is more labour intensive for the staff. The order has to be received and printed off, picked manually by one of the staff and packaged to a good standard before being cranked ready for despatch. In my world this takes more time than someone walking into the shop, perusing and taking it to the counter to pay for it. There is one job for the shop staff to do when dealing with walk ins. And whilst in the shop the customer might buy something else too.

It's a crazy business decision and I'm yet to see the logic behind it.

The logic is to diminish the club more and more by dissuading as many people as possible from engaging with it.

That's why tickets are priced the way they are and are also difficult to get hold of.

They're deliberately trying to run the club into the ground.

There's any number of reasons why this could be, possibly they're wanting to reduce it to as little as possible to make a quiet getaway now their financial scam has been rumbled by the Indian authorities.