Once again the club are in a no win situation. Not on open sale until Friday? So try and shift the 11,000 non season ticket holder seats not only in three days (Fri, Sat and Mon - no tickets on the day of the game) but then have to arrange for them all to be collected on the night of the game as the post wouldn't be quick enough.
Much as people hate them perhaps a suggestion would be an automatic system for ST holders who only want their seat - you know one of them "enter your account number" "now enter the next account" "and now your credit card" but how often does this happen? Not often. It wouldnt be worth paying for it.
The folks in the ticket office are getting through them as quickly as possible, when I got through yesterday I was dealt with in half the time I normally am, and I bought extra seats as well as 3 ST seats.
They are doing their best.